Privacy Policy

NADairX® Ltd ("NADairX®", "we", "us", or "our") takes your privacy and the protection of your personal data extremely seriously. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications.

If you have any questions, you can contact us at sales@nadairx.com.

Personal Data We Collect

Our website will not collect personal information - such as your name, email address, or contact number - without your consent. This typically occurs when you:

• Submit a contact form
• Join our mailing list
• Register for early product access
• Download materials
• Enquire about partnerships, distribution, or wholesale

All personal data is held securely and processed in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

How We Use Your Data

We use the information you provide for the following purposes:

Responding to Enquiries

If you contact us through one of our web forms, we will use your details to respond via email or phone regarding your enquiry.

Email Newsletters & Marketing

If you sign up for updates, product announcements, or newsletters, your details will be added to our secure email marketing system. You can unsubscribe at any time via the link in any email or by contacting us directly.

Career Applications

If you apply for a role at NADairX® Ltd, we may collect information such as your name, contact details, and CV. These details are used solely for recruitment purposes.

Website Analytics

We use third-party analytics providers (such as Google Analytics) to understand how users interact with our website. Analytics data does not identify you personally and is used only to improve our website and user experience.

Data Sharing

NADairX® Ltd does not sell, trade, or transfer your personal information to any third party for marketing or commercial purposes.

We may share anonymised website usage statistics with trusted third-party analytics providers. These statistics do not contain identifiable personal data.

Personal data relating to transactions may be processed by NADXChange FZCO in its role as payment processor. NADair Ltd remains responsible for the operation of this website.

Cookies

Our website uses cookies to:

• Analyse website usage
• Improve website performance
• Remember user preferences

These cookies may be placed by third-party providers such as Google Analytics.

You can choose to accept, decline, or delete cookies at any time through your browser settings.

Further information on managing cookies is available from major browsers including Chrome, Firefox, Safari, and Edge.

Links to External Websites

Our website may contain links to third-party sites. Once you leave the NADairX® website, we cannot control or be responsible for how external websites collect or process your data.

We recommend reviewing the privacy policy of any external site you visit.

Security

NADairX® Ltd employs on-site and server-level security measures to protect your data from unauthorised access, loss, or misuse. While no online transmission can be 100% secure, we adhere to industry standards and best practices to safeguard your information as reasonably as possible.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right to be informed
• Right of access (request a copy of your data)
• Right to rectification (correct inaccurate information)
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent at any time
• Right to lodge a complaint with the UK Information Commissioner's Office (ICO)

If you wish to exercise any of these rights, contact us using the details below.

Updating Your Personal Information

If you would like to update or correct the information we hold about you, please contact us. We will fulfil any reasonable request within 14 days.

Data Retention

We retain personal data only for as long as necessary, such as:

• Communication history regarding services and product enquiries
• Data provided for marketing (until you unsubscribe)
• Job applications (retained only for recruitment processes)

You can request that your data be deleted at any time.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in legislation or our business practices. Any updates will be posted on this page with an updated effective date.

Effective Date: April 2026

Contact Us

If you have questions about this policy or wish to exercise your data rights, you can contact us at:

NADairX® Ltd
27 Wimpole Street, Marylebone, London, W1G 8GN
Email: sales@nadairx.com
Phone: +44 (0) 20 7935 1155